Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 83 | 228 | 6553 |
| Neutral (3) | 17 | 42 | 883 |
| Negative (1 or 2) | 33 | 89 | 1290 |
| Total Reviews | 133 | 359 | 8726 |
| Avg Rating |  3.69 |
3.70 |
 4.00 |
| Address: | |
|---|---|
| Website: | http://www.dell.com |
| Business Hours: | n/a |
| Sales Phone: | n/a |
| Service Phone: | n/a |
| Sales Email: | n/a |
| Cust Service Email: | n/a |
| Date Reviewed: 05/19/2012 | ||
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jandba from unknown Member Since: 05/03/2012 View Member's: Reviews |
I have no idea what you have ordered for me since the only info you give me is my order #. Most places give a recap of the order and the costs along with the order number. when and where do I get that info on your site? |
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| Date Reviewed: 05/18/2012 | ||
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brknrrw from unknown Member Since: 05/09/2012 View Member's: Reviews |
took to long of time to process the order. |
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| Date Reviewed: 05/16/2012 | ||
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bsinkk from WV Member Since: 11/09/2004 View Member's: Reviews |
You do NOT have seemless integrtion with Dell Financial Services. Entry on the order screen modified details on the Dell Financial Services account with SHIP TO data. I ended up paying MORE $$ short term due to an inabilitity to get the website to ship to my son and bill ME. I ended up paying MORE $$ long term because I couldn't take advantage of your 12 mo same as cash options. I wasted over an HOUR trying to make it work. Were it not for the fact that you are the only vendor to sell the product my son wanted, I would have gone elsewhere. |
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| Date Reviewed: 05/14/2012 | ||
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barbara.saunders from unknown Member Since: 04/28/2012 View Member's: Reviews |
I love the website and everything went well. |
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| Date Reviewed: 05/14/2012 | ||
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stuart.macgillivray from unknown Member Since: 04/28/2012 View Member's: Reviews |
Military Shipping information IE: Zip codes and Address need to be entered into system validation. Also need to add a help address section for anyone who resides within the military when they want to order items. |
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| Date Reviewed: 05/14/2012 | ||
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S6HARRISON from unknown Member Since: 04/28/2012 View Member's: Reviews |
I HAD TO PLACE THIS ORDER FOR MY EMPLOYER, AVATEC COMPANY. THE COMPANY PRES. TRIED TO PLACE THE ORDER, AND COULD NOT GET THE ONLINE ORDER PLACED. HE GAVE UP. |
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| Date Reviewed: 05/13/2012 | ||
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david.parnell from unknown Member Since: 04/27/2012 View Member's: Reviews |
Actually had to put my purchase in my cart 3 times before it actually locked in! The other times I put it there, it didn't stick and I had to start over with the order. Kept saying "error" for the webpage. Very time consuming in the long run. |
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| Date Reviewed: 05/12/2012 | ||
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edithtabb from unknown Member Since: 04/26/2012 View Member's: Reviews |
I was pleased with placing the order over the internet. |
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| Date Reviewed: 05/12/2012 | ||
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kathieh3 from unknown Member Since: 04/26/2012 View Member's: Reviews |
much to slow, took for EVER to place the order |
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| Date Reviewed: 05/12/2012 | ||
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ginabrand from unknown Member Since: 04/26/2012 View Member's: Reviews |
Dell's website made it very easy for me to decide what I wanted on my laptop. The product details were excellent. |
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| Date Reviewed: 05/10/2012 | ||
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burrellboykin from unknown Member Since: 05/01/2012 View Member's: Reviews |
Called to get help on a problem with an on line purchase. The gentlemen from India was no help at all and when I asked for a supersvisor I was put on hold. Finally the call was dropped after a long wait. First delivery date was extended a few days after the order and when I called to cancel i was told I couldn't as the Item had shipped with yet another delivery date. |
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| Date Reviewed: 05/10/2012 | ||
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celadon60 from unknown Member Since: 04/24/2012 View Member's: Reviews |
excellant worry free experience |
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| Date Reviewed: 05/09/2012 | ||
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ryeman from unknown Member Since: 04/30/2012 View Member's: Reviews |
great site..,I got lost and you helped find me and the order went through await dell no. 3 ..got the machine out of the package pklugged it in and what a pain it has been since I bought it. Virtually no paper work..have to go to the web..will not as it does not service a land line..a lot of things that seem to be permanently on it would be great if I was a teenager..went and tried to transfer programs from my computer a dell inspiron and found that nothing is compatable..so the savings weill be spent on new programs..every piece wants to go to the web..found out I can get to the web thanks to Best Buy and 50 bucks..well next is a return..a lot of scmaltz and no heart..after buying my last two computers from dell..no more and no more recomending scmaltzy microjunk..really happy with this purchase. |
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| Date Reviewed: 05/08/2012 | ||
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g.howard from unknown Member Since: 04/29/2012 View Member's: Reviews |
you have one the sorriest run around web sites i have ever been too. more phone line run around put on hold what idiot decided i need a account to order ink i would like to know thier name. my next purchase will not be a dell. |
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| Date Reviewed: 05/08/2012 | ||
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MAEDAR001 from unknown Member Since: 12/01/2009 View Member's: Reviews |
Verry hard to place an phone order; the automated phone system was not specific enough to answer my questions and kept refering to others. The online chatt was too slow because of my internet hook up. |
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| Date Reviewed: 05/07/2012 | ||
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mike_moffitt from unknown Member Since: 04/27/2012 View Member's: Reviews |
na |
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| Date Reviewed: 05/06/2012 | ||
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mjkaspar from unknown Member Since: 11/15/2010 View Member's: Reviews |
item needed available and to be shipped JIT delivery. |
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| Date Reviewed: 05/04/2012 | ||
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llittleredhen from unknown Member Since: 04/18/2006 View Member's: Reviews |
I have navigated many shopping websites in the past few years. This kept telling me I had errors "highlighted" below. Not so! I feel this shopping website is one or the slowest and difficult to use that I have experienced in many years. |
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| Date Reviewed: 05/04/2012 | ||
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sle639 from unknown Member Since: 04/18/2012 View Member's: Reviews |
omg placing my order was like pulling teeth. I love my Amazon account with it one click order button. Try it! |
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| Date Reviewed: 05/03/2012 | ||
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jalcpa from unknown Member Since: 04/17/2012 View Member's: Reviews |
Took long time for site to process order once I checked out. |
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| Date Reviewed: 05/01/2012 | ||
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nursernbsn from unknown Member Since: 04/15/2012 View Member's: Reviews |
No difficulties ordering replacement cartridges. |
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| Date Reviewed: 04/28/2012 | ||
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adellac from unknown Member Since: 04/12/2012 View Member's: Reviews |
Very long wait for bank approval; |
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| Date Reviewed: 04/28/2012 | ||
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dave from unknown Member Since: 04/12/2012 View Member's: Reviews |
The online chat was very helpful in selecting the laptop that was right for me. The online configuration was very user friendly. Overall, the order process was excellent. |
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| Date Reviewed: 04/27/2012 | ||
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feasel from unknown Member Since: 04/11/2012 View Member's: Reviews |
Order processing was horrendous....Dell use to have good order processing and now iit STINKS!. I would fire any/all of the people who created this GARBAGE of an order processing system. |
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| Date Reviewed: 04/27/2012 | ||
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chuckb from unknown Member Since: 04/11/2012 View Member's: Reviews |
Dell is very easy to order online. I have ordered several computers and accessories online and it is always so easy. |
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