Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 11 |
| Neutral (3) | 0 | 0 | 2 |
| Negative (1 or 2) | 0 | 0 | 2 |
| Total Reviews | 0 | 0 | 15 |
| Avg Rating | Not Rated |
Not Rated |
 4.07 |
| Address: | 3113 Woodcreek Drive Downers Grove, IL 60515 - US |
|---|---|
| Website: | http://www.FTD.com |
| Business Hours: | 24 Hours |
| Sales Phone: | 1-800-736-3383 |
| Service Phone: | 1-800-736-3383 |
| Sales Email: | n/a |
| Cust Service Email: | n/a |
| Date Reviewed: 07/20/2010 | ||
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vitdong12 from unknown Member Since: 09/11/2009 View Member's: Reviews |
I will never order from this company again. They had the recipient's last name incorrect and even the message. So I called and asked them to correct the message and the recipient's last name. They told me on the phone that they did, but they did not correct the recipient's last name. In addition, they didn't let me purchase what I want because I used the gift certificate from discover credit card. That's ridiculous. |
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| Date Reviewed: 02/18/2010 | ||
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Ceci2you from unknown Member Since: 01/01/2008 View Member's: Reviews |
so far so good |
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| Date Reviewed: 05/25/2009 | ||
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rjohnson002 from unknown Member Since: 05/09/2009 View Member's: Reviews |
FTD has always been a top notch florist in quantity, quality and service which is why I never shop any place else. |
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| Date Reviewed: 05/19/2009 | ||
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wcar284 from unknown Member Since: 05/03/2009 View Member's: Reviews |
The offer of a future discount on purchase was a ruse to get me to sign up for acceptance of a $12.oo monthly fee from some other service provider. I did not appreciate the deceptive practice. |
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| Date Reviewed: 05/17/2009 | ||
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ellis22b from unknown Member Since: 07/02/2006 View Member's: Reviews |
Easy to order. We'll see if the flowers look good when they arrive to their destination! Mom got the flowers and said they looked great. |
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| Date Reviewed: 05/17/2009 | ||
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HOLLYDNS from unknown Member Since: 05/01/2009 View Member's: Reviews |
very pleased with ease of website... |
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| Date Reviewed: 05/05/2009 | ||
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bakphx1 from AZ Member Since: 05/05/2009 View Member's: Reviews |
I receive discount offers for FTD, as a return customer and through AAA and through one other internet service. I found by accident, that the price ends up being exactly the same because any discount taken off the flowers is added to the delivery fee. Try pricing it out and you'll see. Full fee was actually one cent less than using my AAA 20% discount. |
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| Date Reviewed: 03/01/2009 | ||
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worldgreatest26 from unknown Member Since: 02/13/2009 View Member's: Reviews |
Cant really complain, just wish FTD offered additional discounts |
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| Date Reviewed: 03/01/2009 | ||
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rhollabaugh from unknown Member Since: 02/13/2009 View Member's: Reviews |
The $19.99 delivery charge is to much!! I will not be making future purchases if this charge is this high!!! |
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| Date Reviewed: 02/02/2009 | ||
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coomielee from unknown Member Since: 01/17/2009 View Member's: Reviews |
Easy to navigate the email page order. |
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| Date Reviewed: 01/20/2009 | ||
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commacks from unknown Member Since: 12/11/2008 View Member's: Reviews |
Easy ordering process,I asked for a delayed delivery so I can not logically answer 9. |
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| Date Reviewed: 11/29/2008 | ||
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jfilippino from unknown Member Since: 11/18/2008 View Member's: Reviews |
I will wait until the flowers are received before I can comment on how happy I am choosing this product. |
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| Date Reviewed: 05/21/2008 | ||
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djdavis from CA Member Since: 05/28/2005 View Member's: Reviews |
I made a mistake when I placed my order with FTD, and their process for making a change to an order leaves a lot to be desired. You'd think that, given how many orders I've made through them previously, they'd move further forward the process for selecting a recipient from my Address Book... |
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| Date Reviewed: 03/08/2008 | ||
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walterappleby from unknown Member Since: 02/28/2008 View Member's: Reviews |
Very easy website to use, with great selections. Delivery was made on requested date. |
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| Date Reviewed: 02/06/2008 | ||
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b2008 from SC Member Since: 12/27/2007 View Member's: Reviews |
Second time in 2 years complete dissatisfaction with FTD! The flowers weren't delivered AT ALL and FTD even did not contact me about it. My last order was at 01/15/2008 and they charged my credit card at the same day. 17th of January was the delivery date but it never happened. 3 days after I contacted to FTD, I got an automatic email that is saying 'their goal is to respond with me within 24 hours” but nobody called or sent an email about it. Then I sent another email to explain the situation, I got another automatic email to respond that they apologize for my order not being delivered on the date requested and if I still want my gift delivered, they may give me a discount late delivery. I accepted their offer and confirmed it. That was 26/01/08. Since then there is no news at all. It is impossible to reach them by phone. I also learned that my order in 2006 was not delivered but I paid for!! 'The person I sent the flowers is my wife now it is how I learned” BE AWAY FROM FTD!! |
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